Digital lock enables secure in-home delivery

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A smart door lock from ASSA ABLOY is making the ‘While you were out...’ delivery card a thing of the past, as householders can choose to have parcels delivered inside their front door.

Customer 

PostNord ensures the provision of postal services to households and businesses in Sweden and Denmark.

Challenge 

PostNord wanted to be able to provide a delivery service to meet the increasing popularity of shopping online. Householders want deliveries to be simple and convenient, without the need to be at home to receive a parcel or to visit a postal center to pick up items. 

Solution

ASSA ABLOY enabled PostNord to introduce an in-home delivery service, using Yale Doorman digital door locks for households in Lerum, Sweden.

The service is simple to operate. When placing an order from an e-retailer, householders select ‘home delivery inside the front door’ and approve a specific delivery time slot. The PostNord delivery driver automatically receives a single-use PIN code to open the lock. The code becomes invalid instantly and automatically after delivery; for peace of mind, the householder receives a notification by phone when the door is closed and locked.

Now there’s no need for people to wait in all day, or make a journey to a collection point. It’s another real-world example of smart door locks making life easier.

What’s more, the smart door lock can offer convenience for everyone. Homeowners no longer have to carry cumbersome keys; there’s no need to cut a spare set for a cleaner or a cat-sitter – you can let guests in remotely via an app, send them a digital key, or provide a temporary or single-use PIN.